Vision:
An ethical marketplace where buyers and sellers trust each other
Mission:
BBB’s mission is to be the leader in advancing marketplace trust. We do this by:
Setting standards for marketplace trust
Encouraging and supporting best practices by engaging with and educating consumers and businesses
Celebrating marketplace role models
Calling out and addressing substandard marketplace behavior
Creating a community of trustworthy businesses and charities
BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner
San Diego County Campus Contact Information:
4747 Viewridge Ave #200
San Diego, CA 92123
858-496-2131 (ph)
858-496-2141 (fx)
info@bbbcommunity.org